Last Modified: September 15, 2025

Privacy Policy

Workback.ai, Inc. ("Workback.ai," "we," "us," and "our") respects your privacy and is committed to protecting it through compliance with this Website Privacy Policy (this "Policy").

This Policy describes how we collect, use, and share personal information of consumer users of the Workback.ai website located at https://workback.ai and all other websites and mobile sites where this Policy appears or is linked (collectively, the "Website") as well as of consumer users of our products and services (together, the "Services").

This Policy applies to personal information that we collect:

  • From you directly.
  • Through the Website or any of the Services.
  • In email, text, and other electronic messages between you and any message functionality enabled on the Website or any of the Services.
  • When you interact with our advertising on third-party websites and services, if that advertising includes links to the Website or the Services where this policy governs.

This Policy does not apply to information collected by:

  • By our affiliates or subsidiaries, separately from us.
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website or Services.

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. IF YOU DO NOT AGREE WITH THIS POLICY, YOUR CHOICE IS NOT TO USE THE WEBSITE OR THE SERVICES. BY ACCESSING OR USING THE WEBSITE OR ANY OF THE SERVICES, YOU AGREE TO THIS POLICY. THIS POLICY MAY CHANGE FROM TIME TO TIME (SEE UPDATES TO THIS PRIVACY POLICY). YOUR CONTINUED USE OF THE WEBSITE OR ANY OF THE SERVICES AFTER WE MAKE CHANGES TO THIS POLICY IS DEEMED TO BE ACCEPTANCE OF THOSE CHANGES, SO PLEASE CHECK THIS POLICY PERIODICALLY FOR UPDATES.

TABLE OF CONTENTS

  1. Personal Information We Collect
  2. How We Use Your Personal Information
  3. How We Share Your Personal Information
  4. Your Choices Regarding Your Personal Information
  5. Security Of Your Personal Information
  6. Retention of Personal Information
  7. International Users
  8. Children
  9. Do Not Track
  10. Updates To This Privacy Policy
  11. Contact Us

1. Personal Information We Collect

We collect personal information about you in a number of different ways:

Personal Information Collected from You

When you use the Website or any of the Services, we collect information (a) by which you or your household may be personally identified, related, or described and (b) that is reasonably capable of identifying you or your household when we combine it with other information (collectively, "personal information"). Personal information may include the following categories, depending on how you use the Website or any of the Services and how you communicate with us:

  • General identifiers, such as your name, address, location, telephone number, email address, job title, and organizational affiliation.
  • Online identifiers, such as your usernames and passwords for the Website or information we automatically collect through cookies and similar technologies used on our websites.
  • Transactional information, such as your order, billing, and payment history and any information regarding any support for Services that you request and receive. You may be required to provide payment card information before placing an order through the Website. We also collect information about your preferences regarding marketing communications.
  • Information contained in correspondence to us, such as when you request further information about Services, including demos and your emails to our personnel and our chatbots originating from your access to or use of the Website or any of the Services.
  • Other information you provide to us.

Information We Collect Automatically

We automatically log information about you and your computer, phone, tablet, or other devices you use to access the Website and the Services. For example, when visiting the Website or using the Services, we may log your computer or device identification, operating system type, browser type, screen resolution, browser language, internet protocol (IP) address, unique identifier, general location such as city, state or geographic area, the website you visited before browsing to our Website, pages you viewed, how long you spent on a page, access times and information about your use of, and actions on, the Website or the Services.

The technologies we use for this automatic data collection may include:

  • Cookies. We may log information using "cookies." Cookies are small data files stored on your hard drive by a website.
  • Web Beacons. Pages of the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs).
  • Device Identifiers. When you access the Website by or through a mobile device, we may access, collect, monitor, and/or remotely store one or more "device identifiers."

2. How We Use Your Personal Information

Generally, we may use your personal information in the following ways and as otherwise described in this Policy or to you at the time we collect the personal information from you:

  • To Provide the Website and Services and Personalize Your Experience. We use personal information about you to provide the Website and the Services to you and to personalize your experience with the Services.
  • Transactions. We use your personal information to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • Changes. We use your personal information to notify you about changes to the Website or to any Services.
  • Research and Development. We may use your personal information for research and development purposes, including to analyze and improve the Services, the Website, and our business.
  • Marketing. We may use your personal information in connection with sending you and permitting our third-party advertisers to send you marketing communications as permitted by law.
  • Compliance and Protection. We may use any of the categories of personal information described above to comply with applicable laws, protect our rights and safety, and prevent fraud.

3. How We Share Your Personal Information

We may disclose all categories of your personal information described above with the following categories of third parties:

  • Affiliates. We may share your personal information with our affiliates that operate shared infrastructure, systems, and technology or otherwise for purposes consistent with this Policy.
  • Third-Party Service Providers. We may provide your personal information to third-party service providers that help us provide you with the Services that we offer through the Website or otherwise and to operate our business.
  • Professional Advisors. We may provide your personal information to our lawyers, accountants, bankers, and other outside professional advisors in the course of the services they provide to us.
  • Corporate Restructuring. We may share some or all of your personal information in connection with, or during negotiation of, any merger, financing, acquisition or dissolution, transaction, or proceeding involving the sale, transfer, divestiture, or disclosure of all or a portion of our business or assets.

4. Your Choices Regarding Your Personal Information

You have several choices regarding the use of your personal information on the Site and our Services:

  • Email Communications. You may opt out of marketing communications by following the unsubscribe instructions provided in emails or by emailing us directly at company@workback.ai.
  • Cookies. You can instruct your browser to stop accepting cookies or to prompt you before accepting a cookie. Visit https://www.allaboutcookies.org/ for more information.

5. Security Of Your Personal Information

Workback.ai is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

6. Retention of Personal Information

We keep your personal data only as long as necessary to provide you with the Services and for our legitimate and essential business purposes, such as complying with our legal obligations, preventing violations of the law, our terms of service or this Privacy Policy.

7. International Users

Please note that the Website and the Services are hosted in the United States. If you use the Website or any of the Services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States or other countries where our servers are located and our central database is operated.

8. Children

The Website and the Services are not intended for children under 18 years of age. No one under age 18 shall provide any personal information to or on the Website or the Services. We do not knowingly collect personal information from children under 18. If you believe we might have any information from or about a child under 18, please contact us at company@workback.ai.

9. Do Not Track

We currently do not support the Do Not Track browser setting or respond to Do Not Track signals. For more details about Do Not Track, visit http://www.allaboutdnt.com.

10. Updates To This Privacy Policy

We reserve the right to change this Policy at any time. If we make any material changes to this Policy, we will post the revised version to the Website and update the "Last Modified" date at the top of this Policy. If we make material changes to this Policy, we will notify you of the changes by posting a notice to the home page of the Website.

11. Contact Us

Our contact information is as follows:

Workback.ai, Inc.
2287 Mattos Drive
Milpitas, California 95035, USA
Email: company@workback.ai